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Advice on Browser Settings

This site is best viewed at 800 x 600 resolution. Javascript and Cookies should be enabled. To check your set up please click on one of the links below:

Setting Your Display Size
Enabling Javascript
Enabling Cookies
Do you keep getting a "This Page Cannot Be Displayed" error?


Once you have made any changes:
  • Close this window by clicking on the "CLOSE" button or the "X" in the top right hand corner of your browser.
  • Hit the "REFRESH" or "RELOAD" button of your browser.
You're now ready to explore our web site!




Setting Your Display Size
To best enjoy this site your display needs to be set to a resolution of 800 x 600. We have chosen this resolution to make the site easy to read. Also the myopic site designer cannot count higher than 800 - that's him at the top left corner of the page! If you need to scroll to the left and right to see the contents of any of our pages then your resolution is not set correctly. To change this, please determine which operating system is running on your computer then do the following:

Windows XP
  • Click on 'START' on your task bar (lower left corner).
  • Click on "CONTROL PANEL'.
  • Click on 'APPEARANCE AND THEMES'.
  • Click on 'DISPLAY'.
  • Click on the 'SETTINGS' tab.
  • Ensure that the "SCREEN RESOLUTION' is 800 by 600 pixels by sliding the sizing marker.
  • Click 'OK' then click 'Yes'.
  • Close the 'APPEARANCE AND THEMES' window.

Classic Windows (2000, 98, 95, ME, NT)
  • Click on 'START' on your task bar (lower left corner).
  • Move your cursor to 'SETTINGS'.
  • Click on "CONTROL PANEL'.
  • Double-click 'DISPLAY'.
  • Click on the 'SETTINGS' tab.
  • Ensure that the 'DESKTOP AREA' (or 'SCREEN AREA') is 800 by 600pixels by sliding the sizing marker.
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Enabling Javascript
If you do not have Javascript enabled in your browser then this site, and many other sites, will not function correctly.



To enable Javascript, please choose your browser from the list below (If you are unsure of what browser version you have, choose the 'HELP' menu & select 'ABOUT'):

Microsoft Internet Explorer 5.x and higher
Microsoft Internet Explorer 4.x
Microsoft Internet Explorer 3.x
Microsoft Internet Explorer 2 or lower
Netscape Navigator 4.x and higher
Netscape Navigator 3.x
AOL 6.0 & 7.0


Microsoft Internet Explorer 5.x and higher
  • Select the 'INTERNET OPTIONS...' menu item in the 'TOOLS' menu.
  • Click on the 'SECURITY' tab at the top of the 'INTERNET OPTIONS' window that pops up.
  • From the list of zones at the top of the 'SECURITY' options select the 'INTERNET' icon.
  • Select the button near the bottom that reads 'CUSTOM'.
  • In the new window that pops up, scroll down to the item that reads 'ACTIVE SCRIPTING'.
  • Select the option marked 'ENABLE'.
  • Click on the 'OK' button at the bottom of the Internet Options window.

Microsoft Internet Explorer 4.x
  • Select the 'VIEW' menu item at the top of the browser and choose 'INTERNET OPTIONS'.
  • From the window that pops up, select the 'SECURITY' tab.
  • Select 'CUSTOM' and click on the 'SETTINGS' button.
  • Make sure 'ENABLE' is selected under 'ACTIVE SCRIPTING' then press 'APPLY' and 'OK'.
  • Click the 'REFRESH' button on your browser window.

Microsoft Internet Explorer 3.x
  • Select the 'VIEW' menu item at the top of the browser and choose 'OPTIONS'.
  • From the window that pops up, select the 'SECURITY' tab.
  • Make sure the 'RUN ACTIVEX SCRIPTS' checkbox is checked then press 'OK'.
  • Click the 'REFRESH' button on your browser window.

Microsoft Internet Explorer 2.x or lower
Javascript is not available for this version of the browser, please download an upgrade from the Microsoft web site.


Netscape Navigator 4.x and higher
  • Select the 'EDIT' menu item at the top of the browser and choose 'PREFERENCES'.
  • From the window that pops up, select the 'ADVANCED' category on the left of he window.
  • Make sure the 'ENABLE JAVASCRIPT' checkbox is checked then press 'OK'.
  • Click the 'RELOAD' button on your browser window.

Netscape Navigator 3.x
  • Select the 'OPTIONS' menu item at the top of the browser and choose 'NETWORK PREFERENCES'.
  • From the window that pops up, select the 'LANGUAGES' tab.
  • Make sure the 'ENABLE JAVASCRIPT' checkbox is checked then press 'OK'.
  • Click the 'RELOAD' button on your browser window.

AOL 6.0 & 7.0
  • Click on 'SETTINGS', then 'PREFERENCES'.
  • Under 'ORGANIZATION', Click on 'INTERNET PROPERTIES (WWW)'.
  • Click the 'SECURITY' tab.
  • Click the 'CUSTOM LEVEL' button.
  • Find 'SCRIPTING'.
  • For 'ACTIVE SCRIPTING' click 'ENABLE'.
  • Click on the 'OK' button.
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Enabling Cookies

What are cookies?
Cookies are little pieces of data that can be stored on your web browser. Cookies are usually set by applications that are running on a web site you visit. The most common use of cookies are for visitor tracking, and limited customization. For tracking purposes, sites may place a cookie into your browser that is a simple time stamp, with that stamp they can monitor your trip through a site. For customization, a cookie can store data that can represent how you view a web site.

Are cookies a security threat?
No, not really, cookies cannot access your system or retrieve information that isn't already broadcast by your web browser. Cookies cannot access your harddrive or send information about your computer system. Cookies are just simply a data storage system.

To enable Cookies, please choose your browser from the list below (If you are unsure of what browser version you have, choose the 'HELP' menu & select 'ABOUT'):

Microsoft Internet Explorer 5.x and higher
Microsoft Internet Explorer 4.x
Netscape Navigator 4.x and higher
AOL 6.0 & 7.0


Microsoft Internet Explorer 5.x and higher
  • Select 'INTERNET OPTIONS' from the Tools menu.
  • Click on the 'SECURITY' tab.
  • Click 'CUSTOM LEVEL' button.
  • Scroll down to the 'COOKIES' section.
  • Set 'ALLOW COOKIES THAT ARE STORED ON YOUR COMPUTER' to 'ENABLE'.
  • Set 'ALLOW PER-SESSION COOKIES' to 'ENABLE'.
  • Click 'OK'.

Microsoft Internet Explorer 4.x
  • Select 'INTERNET OPTIONS' from the View menu.
  • Click on the 'ADVANCED' tab.
  • Scroll down to find 'COOKIES' within the 'SECURITY' section.
  • Select 'ALWAYS ACCEPT COOKIES'.
  • Click 'OK'.

Netscape Navigator 4.x and higher
  • Select 'PREFERENCES' from the Edit menu.
  • Find the 'COOKIES' section in the 'ADVANCED' category.
  • Select 'ACCEPT ALL COOKIES' (or 'ENABLE ALL COOKIES').
  • Click 'OK'.

AOL 6.0 & 7.0
  • Click on 'SETTINGS', then 'PREFERENCES'.
  • Under 'ORGANIZATION', Click on 'INTERNET PROPERTIES (WWW)'.
  • Click the 'SECURITY' tab.
  • Click the 'CUSTOM LEVEL' button.
  • Find 'COOKIES'.
  • Allow 'COOKIES THAT ARE STORED ON YOUR COMPUTER', click 'ENABLE'.
  • Allow 'PER SESSION COOKIES (NOT STORED)', click 'ENABLE'.
  • Click on the 'OK' button.
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Do You Keep Getting a "This Page Cannot Be Displayed" Error?

Internet Explorer Troubleshooting

Our web server runs secure transactions software that supports 128-bit encryption. This stronger level of encryption scrambles and encodes data to prevent "eavesdropping" as the data travels over the Internet. 128-bit encryption is now standard for Internet Explorer version 5.5 and above.

Some earlier versions of Microsoft Internet Explorer lack this enhanced level of security. The result: some Internet Explorer users receive a "Page Cannot Be Displayed" error.

You can fix this problem and improve your browser's security when shopping online, usually without having to upgrade your browser.

  1. From the Internet Explorer menu, click 'HELP' then 'ABOUT INTERNET EXPLORER'.

  2. Note the cipher strength listed.
  3. If it's lower than 128-bit (e.g. 40-bit, 56-bit), that may be the reason you cannot reach the site. To remedy this, you can download a patch called the Microsoft Internet Explorer High Encryption Pack.
    Go to http://www.microsoft.com/windows/ie/downloads/recommended/128bit/default.asp

  4. The web site will recommend a file for you to download, based on the version of your existing browser and your Windows operating system. Click the appropriate link to download.

  5. A pop-up window may appear asking where on your computer the file should be downloaded. Choose a location that will make the file easy to find (e.g. Desktop, My Download Files).

  6. Double click the downloaded file to install 128-bit encryption for your version of Internet Explorer.

  7. When finished, you may need to restart your PC before 128-bit encryption will work with Internet Explorer.


Netscape Troubleshooting

Your Netscape browser must be able to handle 128-bit security encryption for online transactions. To check if you have 128-bit encryption,

  1. In Navigator or Communicator, go to the Help menu and select About Navigator (or Communicator).

  2. Look for the section that reads "Contains encryption software from RSA Data Security, Inc".

  3. If the next paragraph says "This version supports U.S. security", that means you have 128-bit security. If it says you have International security, that means you have 40-bit security.

To download the 128-bit security version of Netscape, visit http://home.netscape.com/download/ and make sure the version you download lists Encryption 128 among its features.

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